Terms of Service

Last updated: October 30, 2026

These terms are an agreement between Sublay ("we", "us") and the company that signs up for Sublay ("you"). By starting a trial or subscribing, you agree to them on behalf of your company.

The service

Sublay is a job app for flooring companies: work orders, job updates, a time clock, schedules, measurements, plan reading and an Assistant. We may improve or change features over time. If we remove something important, we'll tell you first.

Trial, price and billing

• New companies get a 14-day free trial. No card is needed to start.
• After the trial, Sublay is $299 per month, or $2,990 per year, for your company, with unlimited users and 30 plan reads per calendar month. Founding customers who sign up with a founding code pay $199 per month for as long as their subscription stays active. Unused monthly plan reads don't carry over. Extra plan reads can be bought in packs of 10 for $30; bought reads don't expire and aren't refundable once used.
• Subscriptions renew monthly and are billed through Stripe until you cancel.
• If we change the price, we'll tell you at least 30 days before it applies to you.

Canceling

You can cancel anytime from the app. You keep access until the end of the month you've paid for. We don't give refunds for partial months. If the trial ends or a subscription lapses, your information stays viewable but nothing new can be added until you subscribe.

Your data

Your jobs, updates, photos, plans, measurements and timesheets belong to you. You give us permission to store and process them only to run Sublay for you, as described in our Privacy Policy. You can ask for a copy at any time.

Your responsibilities

• Only add people who work for or with your company, and keep sign-in codes private.
• The time clock records employees' locations while they are clocked in. You are responsible for telling your employees about this and for following any laws on employee tracking and pay where you operate.
• Only upload information you have the right to use, and don't use Sublay for anything unlawful.

Measurements and the Assistant

Plan reading, notes reading and the Assistant use AI and can make mistakes. They are there to save typing, not to replace checking. Always check sizes against the plan or the job site before ordering material or quoting a job. You are responsible for the measurements, orders and quotes you make.

Availability

We work to keep Sublay running all the time, but it may sometimes be down for updates or problems outside our control. Updates sent with no signal are saved on the phone and sent when it's back in range.

Limits on our responsibility

Sublay is provided "as is". To the extent the law allows, we are not responsible for indirect or lost-profit damages, and our total responsibility for any claim is limited to what you paid us in the 12 months before the claim.

Ending the agreement

You can stop using Sublay at any time. We may suspend or close an account that breaks these terms or doesn't pay, and will tell you first when we can.

Changes to these terms

If we change these terms in a way that matters, we'll update the date above and tell account owners before the change applies.

Contact

Questions: hello@sublay.app